Client Success Story: Grandfather gets to stay at home with family

15 October, 2021

Harry has been a long-time client of Elunow. He has been ordering in-home care for his elderly grandfather to allow him to live independently at home and enjoy quality family time rather than look at a nursing home.

His grandfather is also happy because he gets to be close to his family and spend time playing with his grandchildren.

We are sincerely grateful to every one of our customers, and some are kind enough to share their positive experiences about using Elunow. Today we got to speak with Harry, one of our long-time customers about his experience using Elunow and how it has impacted his life as well as those closest to him.

At some point the majority of us will come to this decision in our own lives, about how to handle an aging relative or friend’s situation. Thankfully, there are options to help keep your loved ones and yourself independent for as long as possible.

When did the need for in-home care for your elderly grandfather first come up?

The need for in-home care for my grandfather first came when he was having some trouble getting some chores done around the house, as well as grocery and other shopping needs. He’d just returned from the hospital where he had surgery, and needed some extra time to recover and get back on his feet.

What other solutions did you try and how did discover Elunow?

Initially, my family and I were taking care of my grandfather, but juggling our own lives with looking after him eventually became too difficult. Then when the first wave of Covid-19 hit in March, it became too risky for us to visit him so often. We eventually decided to put my grandfather into a care home, but it was obvious he wasn’t happy. So we started looking into a solution that would work for everyone. After reaching out to the local authorities, I was pointed to Elunow’s service.

How did you find Elunow’s service?

When I first booked on the Elunow platform, I was a little nervous. But the communication between the customer service team and their Home Health Aide made sure that everyone was prepared for the first visits.

We noticed a big improvement in my grandfather’s mental and physical health. He prefers his routine and the care from Elunow means he’s been able to maintain a higher quality of life and even improve it in some ways. Now, we have two Home Health Aides for my grandfather. One takes care of preparing food and the other helps with walking and leisure activities. It’s great for companionship. My grandfather has someone to talk to and keep him company, rather than spend some of his days all alone.

What recommendations would you make to other families in a similar situation?

Thanks to Elunow, my children get a chance to visit with their grandfather and enjoy that time together, rather than using that time for care. The Home Health Aides are wonderful companions who have become a part of the family. All in all, we are very satisfied with the service and would recommend it to anyone in need of care assistance.

All in all, it shows that being in your own home and maintaining a high quality of life is beneficial to everyone, and allows all to live a fulfilling life. I’d highly recommend using Elunow instead of sending your elderly relatives to a care home.


With Elunow you can book Home Health Aid at any moment. We can help with personal care, home care, and outdoor assistance. Proceed to book a service provider here if you need helping hands. For advice or more information email 💙